Update a case’s information by a given case ID.
External DocumentationTo learn more, visit the LogRhythm documentation.

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Basic Parameters

ParameterDescription
Case IDThe unique identifier of a case. Can be obtained by using the List Cases action.
NameThe name of the case.
PriorityThe priority of the case.
SummarySummary of the case.

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Advanced Parameters

ParameterDescription
Due DateThe due date of the case.
Entity IDEntity to assign to the case. Not setting this property will assign the case to the user’s default entity.
External IDAn external ID for the case.

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Example Output

{
	"id": "baca95ad-e9d7-4270-a677-da0cf4a587d8",
	"number": 1,
	"externalId": "EXTERNAL-1234",
	"dateCreated": "2024-08-06T12:03:36.134Z",
	"dateUpdated": "2024-08-06T12:03:36.134Z",
	"dateClosed": "2024-08-06T12:03:36.134Z",
	"owner": {
		"number": 1,
		"name": "John Smith",
		"disabled": false
	},
	"lastUpdatedBy": {
		"number": 1,
		"name": "John Smith",
		"disabled": false
	},
	"name": "System Compromise",
	"status": {
		"name": "Mitigated",
		"number": 4
	},
	"priority": 1,
	"dueDate": "2024-08-06T12:03:36.134Z",
	"resolution": "Quarantined the target system for further investigation.",
	"resolutionDateUpdated": "2024-08-06T12:03:36.134Z",
	"resolutionLastUpdatedBy": {
		"number": 1,
		"name": "John Smith",
		"disabled": false
	},
	"summary": "Investigated a potential system compromise. More details at http://example.com/.",
	"entity": {
		"number": 1,
		"name": "Child Entity",
		"fullName": "Parent Entity/Child Entity"
	},
	"collaborators": [
		{
			"number": 1,
			"name": "John Smith"
		},
		{
			"number": 2,
			"name": "Jane Clark"
		}
	],
	"tags": [
		{
			"number": 1,
			"text": "System"
		},
		{
			"number": 2,
			"text": "Urgent"
		}
	]
}

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Workflow Library Example

Update Case with Logrhythm and Send Results Via Email
Workflow LibraryPreview this Workflow on desktop