Fetch a list of all conversations filtered by team.

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Parameters

ParameterDescription
Team IDThe team’s ID to filter conversations by.

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Example Output

{
	"type": "conversation.list",
	"pages": {
		"type": "pages",
		"page": 1,
		"per_page": 150,
		"total_pages": 1
	},
	"total_count": 2,
	"conversations": [
		{
			"type": "conversation",
			"id": "4",
			"created_at": 1658045996,
			"updated_at": 1660574998,
			"waiting_since": 1658045997,
			"snoozed_until": null,
			"source": {
				"type": "conversation",
				"id": "123456789",
				"delivered_as": "customer_initiated",
				"subject": "",
				"body": "<p>dasjdalskjdaslkdsa</p>",
				"author": {
					"type": "lead",
					"id": "123454ffffrrerr",
					"name": null,
					"email": ""
				},
				"attachments": [],
				"url": null,
				"redacted": false
			},
			"contacts": {
				"type": "contact.list",
				"contacts": [
					{
						"type": "contact",
						"id": "123454ffffrrerr"
					}
				]
			},
			"first_contact_reply": {
				"created_at": 1658045996,
				"type": "conversation",
				"url": null
			},
			"admin_assignee_id": null,
			"team_assignee_id": 123456,
			"open": true,
			"state": "open",
			"read": true,
			"tags": {
				"type": "tag.list",
				"tags": []
			},
			"priority": "not_priority",
			"sla_applied": null,
			"statistics": {
				"type": "conversation_statistics",
				"time_to_assignment": 604800,
				"time_to_admin_reply": null,
				"time_to_first_close": null,
				"time_to_last_close": null,
				"median_time_to_reply": null,
				"first_contact_reply_at": 1658045996,
				"first_assignment_at": 1660574998,
				"first_admin_reply_at": null,
				"first_close_at": null,
				"last_assignment_at": 1660574998,
				"last_assignment_admin_reply_at": null,
				"last_contact_reply_at": 1658046000,
				"last_admin_reply_at": null,
				"last_close_at": null,
				"last_closed_by_id": null,
				"count_reopens": 0,
				"count_assignments": 1,
				"count_conversation_parts": 7
			},
			"conversation_rating": null,
			"teammates": {
				"type": "admin.list",
				"admins": []
			},
			"title": "",
			"custom_attributes": {},
			"topics": {
				"type": "topic.list",
				"topics": [],
				"total_count": 0
			}
		}
	]
}

​
Workflow Library Example

Search Conversations with Intercom and Send Results Via Email

Preview this Workflow on desktop

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