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Parameters​

ParameterDescription
Team IDThe team’s ID to filter conversations by.

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Example Output​

{    "type": "conversation.list",    "pages": {        "type": "pages",        "page": 1,        "per_page": 150,        "total_pages": 1    },    "total_count": 2,    "conversations": [        {            "type": "conversation",            "id": "4",            "created_at": 1658045996,            "updated_at": 1660574998,            "waiting_since": 1658045997,            "snoozed_until": null,            "source": {                "type": "conversation",                "id": "123456789",                "delivered_as": "customer_initiated",                "subject": "",                "body": "<p>dasjdalskjdaslkdsa</p>",                "author": {                    "type": "lead",                    "id": "123454ffffrrerr",                    "name": null,                    "email": ""                },                "attachments": [],                "url": null,                "redacted": false            },            "contacts": {                "type": "contact.list",                "contacts": [                    {                        "type": "contact",                        "id": "123454ffffrrerr"                    }                ]            },            "first_contact_reply": {                "created_at": 1658045996,                "type": "conversation",                "url": null            },            "admin_assignee_id": null,            "team_assignee_id": 123456,            "open": true,            "state": "open",            "read": true,            "tags": {                "type": "tag.list",                "tags": []            },            "priority": "not_priority",            "sla_applied": null,            "statistics": {                "type": "conversation_statistics",                "time_to_assignment": 604800,                "time_to_admin_reply": null,                "time_to_first_close": null,                "time_to_last_close": null,                "median_time_to_reply": null,                "first_contact_reply_at": 1658045996,                "first_assignment_at": 1660574998,                "first_admin_reply_at": null,                "first_close_at": null,                "last_assignment_at": 1660574998,                "last_assignment_admin_reply_at": null,                "last_contact_reply_at": 1658046000,                "last_admin_reply_at": null,                "last_close_at": null,                "last_closed_by_id": null,                "count_reopens": 0,                "count_assignments": 1,                "count_conversation_parts": 7            },            "conversation_rating": null,            "teammates": {                "type": "admin.list",                "admins": []            },            "title": "",            "custom_attributes": {},            "topics": {                "type": "topic.list",                "topics": [],                "total_count": 0            }        }    ]}

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Workflow Library Example​

Search Conversations with Intercom and Send Results Via Email

Preview this Workflow on desktop

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Search Conversations By TeamOverview