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Create or update a person and schedule a survey email.
External DocumentationTo learn more, visit the Delighted documentation.

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Basic Parameters

ParameterDescription
ChannelThe survey channel, specify sms and provide a Phone Number to have the survey request sent via SMS. Specify email, and provide an E-Mail address to have the survey request sent via email.
EmailEmail of the person. Can be obtained by using the List People action.
NameThe name of the person to send the action to. Can be obtained by using the List People action.
Phone NumberPhone number of the person.
The phone number format must be E.164 (e.g. +17132746524).

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Advanced Parameters

ParameterDescription
DelayThe amount of seconds to wait before sending the survey email.
Email UpdateThe user’s new email. Send the user’s old email via the Email parameter.
Last Sent AtManually set the time a person was most recently sent a survey. This value will be considered by the survey throttling system.
Phone Number UpdateThe user’s new phone number. Send the user’s old phone number via the ‘Phone Number’ parameter.
PropertiesCustom properties to associate with the survey.
For more information refer to Delighted’s documentation.
SendSet to false if you do not want to send a survey email.

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Example Output

{
	"id": "<string>",
	"name": "<string>",
	"email": "<string>",
	"survey_scheduled_at": 1844445556,
	"properties": {
		"AFA": "<string>",
		"Android Version": "<string>",
		"CB fee": "<string>",
		"CMPU decile": "<string>",
		"Cover Status": "<string>",
		"Created at": "2018-10-09T06:21:15.963+00:00",
		"OS": "<string>",
		"Power User?": "<string>",
		"Tier": "<string>",
		"iOS Version": "<string>",
		"last support ticket": "2024-10-18T05:36:17.192+00:00",
		"signed up": "2018-10-09T06:21:15.000+00:00",
		"Delighted Source": "<string>"
	}
}

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Workflow Library Example

Send Survey Action with Delighted and Send Results Via Email
Workflow LibraryPreview this Workflow on desktop