Send Survey Action

Create or update a person and schedule a survey email.

External Documentation

To learn more, visit the Delighted documentation.

Basic Parameters

Parameter	Description
Channel	The survey channel, specify sms and provide a Phone Number to have the survey request sent via SMS. Specify email, and provide an E-Mail address to have the survey request sent via email.
Email	Email of the person. Can be obtained by using the List People action.
Name	The name of the person to send the action to. Can be obtained by using the List People action.
Phone Number	Phone number of the person. The phone number format must be E.164 (e.g. +17132746524).

Advanced Parameters

Parameter	Description
Delay	The amount of seconds to wait before sending the survey email.
Email Update	The user's new email. Send the user's old email via the Email parameter.
Last Sent At	Manually set the time a person was most recently sent a survey. This value will be considered by the survey throttling system.
Phone Number Update	The user's new phone number. Send the user's old phone number via the 'Phone Number' parameter.
Properties	Custom properties to associate with the survey. For more information refer to Delighted's documentation.
Send	Set to false if you do not want to send a survey email.

Example Output

{
    "id": "1",
    "email": "jony@appleseed.com",
    "name": null,
    "survey_scheduled_at": 1728819221,
    "properties": {
        "Purchase Experience": "Mobile App",
        "State": "CA"
    }
}

Workflow Library Example

Send Survey Action with Delighted and Send Results Via Email

Preview this Workflow on desktop