Delighted is a customer feedback platform that helps businesses understand their customers’ experiences and improve their products and services. By collecting and analyzing customer feedback through surveys, ratings, and open-ended comments, Delighted provides actionable insights to drive customer satisfaction and loyalty.
In the Blink platform, navigate to the Connections page > Add connection. A New Connection dialog box opens displaying icons of external service providers available.
Select the Delighted icon. A dialog box with name of the connection and connection methods appear.
(Optional) Edit the name of the connection. At a later stage you cannot edit the name.
Select API Key as the method to create the connection.
Fill in the parameters:
The Private API Key
(Optional) Click Test Connection to test it.
Click Create connection. The new connection appears on the Connections page.