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Delighted Delighted

Delighted is a customer feedback platform that helps businesses understand their customers' experiences and improve their products and services. By collecting and analyzing customer feedback through surveys, ratings, and open-ended comments, Delighted provides actionable insights to drive customer satisfaction and loyalty.

Creating a Delighted connection​

Using API Key​

To create the connection you need:

  • A Private API Key

Obtaining the credentials​

  1. Go to Delighted's Documentation.
  2. Log in to your account.
  3. Copy your API Key.

Creating your connection​

  1. In the Blink platform, navigate to the Connections page > Add connection. A New Connection dialog box opens displaying icons of external service providers available.
  2. Select the Delighted icon. A dialog box with name of the connection and connection methods appear.
  3. (Optional) Edit the name of the connection. At a later stage you cannot edit the name.
  4. Select API Key as the method to create the connection.
  5. Fill in the parameters:
    • The Private API Key
  6. (Optional) Click Test Connection to test it.
  7. Click Create connection. The new connection appears on the Connections page.