Get Incidents

Returns a set of Incidents filtered by the given query parameters.

Example Requests:

Endpoint	Description
/incidents/EIR?created_after=2019-09-24T16:40:35Z	Return Incidents closed after 2019-09-24T16:40:35Z
/incidents/EIR?created_after=2019-09-24T16:00:00Z&created_before=2019-09-24T17:00:00Z	Return closed Incidents created during the hour of 2019-09-24T16:00:00Z
/incidents/EIR?sort=closed_at	Return closed Incidents sorted by their closed date in order of newest to oldest
/incidents/EIR?sort=created_at&direction=asc	Return closed Incidents sorted by their created date in order of oldest to newest
/incidents/EIR?status=open	Return Incidents that are currently open

External Documentation

To learn more, visit the PhishLabs Incident Data documentation.

Basic Parameters

Parameter	Description
Message ID	Return all incidents related with given email Message-ID.
Status	Filter incidents that are opened or closed. Note: Open cases are not updated in real time.

Advanced Parameters

Parameter	Description
Closed After	Return Incidents closed on or after the given timestampTimestamp is in RFC3339 format(2019-04-12T23:20:50Z).
Closed Before	Return Incidents closed on or before the given timestampTimestamp is in RFC3339 format(2019-04-12T23:20:50Z).
Created After	Return Incidents created on or after the given timestampTimestamp is in RFC3339 format(2019-04-12T23:20:50Z).
Created Before	Return Incidents created on or before the given timestampTimestamp is in RFC3339 format(2019-04-12T23:20:50Z).
Direction	Return Incidents sorted by the given order. This will be applied to the given sort parameter.
Extend Attachments	If true, the attachment list will contain the following additional attachment types (if available): screenshot & submission. By default, only payload will be included.
Limit	Number of records to return.
Offset	Number of Incidents to skip. This parameter is only useful with pagination.

Example Output

{
    "incidents": [
        {
            "closed": "2019-09-24T16:40:35Z",
            "created": "2019-09-24T16:17:49Z",
            "description": "This is a malicious phishing email.",
            "details": {
                "attachments": [
                    {
                        "fileName": "payroll.doc",
                        "malicious": true,
                        "md5": "f869ce1c8414a264bb11e14a2c8850ed",
                        "mimeType": "application/msword",
                        "sha256": "07c05679b1cfed895de0d838...",
                        "type": "payload",
                        "url": "http://incident-bucket.phishlabs.com/donwload/payload_file=payroll.doc"
                    }
                ],
                "campaignLabel": "ecrim-202003-191",
                "caseType": "Link",
                "classification": "Malicious",
                "emailAddresses": [
                    {
                        "address": "sender@example.com",
                        "bodyReplyTo": false,
                        "headerReplyTo": false,
                        "malicious": true,
                        "returnPath": true,
                        "sender": true
                    }
                ],
                "emailBody": "Lorem ipsum dolor sit amet...",
                "emailReceivedDate": "Sat, 17 Nov 2018 16:10:08 +0530",
                "emailReportedBy": "user@phishlabs.com",
                "furtherReviewReason": "Email headers required",
                "messageID": "124369.69372.1552996@wb.phishlabs.com",
                "offlineUponReview": false,
                "payloadFamily": "WannaCry",
                "sender": "marclowe@gmail.com",
                "severity": "High",
                "subClassification": "No Threat Detected",
                "submissionMethod": "Attachment",
                "urls": [
                    {
                        "malicious": false,
                        "maliciousDomain": false,
                        "url": "https://phishlabs.com"
                    }
                ]
            },
            "duration": 1366,
            "id": "INC123456",
            "modified": "2019-09-24T16:40:35Z",
            "service": "SEA",
            "status": "closed",
            "title": "Fwd: Phishing Email"
        }
    ],
    "metadata": {
        "count": 1
    }
}

Workflow Library Example

Get Incidents with Phishlabs Incident Data and Send Results Via Email

Preview this Workflow on desktop