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Close an incident by its ID.
External DocumentationTo learn more, visit the Palo Alto Cortex Xsoar documentation.

Parameters

ParameterDescription
Close NotesClosing notes to add to the incident.
Custom FieldsA JSON object of incident fields to set.

Important Notes:
- Keys must be the field display names converted to lowercase with spaces removed (e.g., Scan IPscanip).
- If a custom field was created after the incident, it may not appear on that incident until you set a value or update it; ensure the field is associated with the incident type/layout.
- Admins create and map incident fields (and add them to layouts) via Incident Fields settings.
Incident IDThe ID of the incident to close.

Example Output

{
	"id": "157447",
	"version": 2,
	"cacheVersn": 0,
	"modified": "2024-02-21T12:58:29.813Z",
	"sizeInBytes": 0,
	"dbotCreatedBy": "user@company.com",
	"CustomFields": {
		"actionsoncampaignincidents": "Close",
		"actionsonlowsimilarityincidents": "Add To Campaign",
		"awsguarddutyconfidencescore": 0,
		"bmcassignee": [
			{}
		],
		"bmccustomer": [
			{}
		],
		"bmcrequester": [
			{}
		],
		"campaignemailsenderinstance": "rocket_gmail_instance_5p8iV9OZ",
		"chronicleautoblockentities": "Yes",
		"chronicleskipentityisolation": "Yes",
		"cohesityheliosanomalystrength": 0,
		"cohesityheliosclusterid": 0,
		"containmentsla": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 30,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"crowdstrikefalconbehaviourpatterndispositiondetails": [
			{},
			{},
			{}
		],
		"cryptosimcategoryid": 0,
		"cryptosimcorrelationid": 0,
		"cryptosimpluginid": 0,
		"datadogcloudsiem": [],
		"datadogcloudsiemcustomerimpacted": false,
		"datadogcloudsiemdetectandcreateduration": 0,
		"datadogcloudsiemrepairtime": 0,
		"datadogcloudsiemuserisservice": false,
		"datadogcloudsiemuserverified": false,
		"dataminrpulserelatedterms": [
			{},
			{},
			{}
		],
		"dbotpredictionprobability": 0,
		"decyfirdatadetails": [
			{},
			{},
			{}
		],
		"detectionsla": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 20,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"domaintoolsirisdetect": [
			{},
			{},
			{}
		],
		"emaildeletefrombrand": "Unspecified",
		"emaildeletetype": "soft",
		"endpoint": [
			{}
		],
		"externalid": "157447",
		"extrahoprevealxdetectiondevices": [
			{},
			{},
			{}
		],
		"extrahoprevealxmitretechniques": [
			{},
			{},
			{}
		],
		"failedlogonevents": 0,
		"filerelationships": [
			{},
			{},
			{}
		],
		"fortisiemattacktactics": [
			{},
			{}
		],
		"fortisiemevents": [
			{}
		],
		"grafanapanelid": 0,
		"incidentduration": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 0,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"incidentrdpachehuntingstringssimilarity": [
			{},
			{},
			{}
		],
		"incidentrdpcachehuntingstringsifter": [
			{},
			{},
			{}
		],
		"inventasource": [
			{}
		],
		"isactive": "true",
		"isvpnipaddress": false,
		"microsoftsentinelowner": [],
		"numberoffoundrelatedalerts": 0,
		"numberofrelatedincidents": 0,
		"numberofsimilarfiles": 0,
		"qintelqwatchexposures": [
			{},
			{},
			{}
		],
		"remediationsla": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 7200,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"riskiqautoexcludewhitelistedipaddress": "Yes",
		"riskiqautowhitelistipaddress": "Yes",
		"rocketfield02mxekkb": "option_f1kSTDSS",
		"rocketfield0qietilt": [
			{}
		],
		"rocketfield0yxt8qks": 0,
		"rocketfield1m1nknsl": "rocket_kUrYJCYH",
		"rocketfield2f1ram7u": false,
		"rocketfield3d4otr42": [
			{}
		],
		"rocketfield3degpevt": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfield3rxb5har": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfield3uuagwwt": "rocket_jvrHjnA7",
		"rocketfield42q8ri0w": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfield4ejubigq": 0,
		"rocketfield4r4tiz6w": false,
		"rocketfield6ipswid8": 0,
		"rocketfield6mo51xzn": "rocket_2G5KQgOq",
		"rocketfield7prumt0z": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfield82dosswp": 0,
		"rocketfield8wnmyyvc": "rocket_30PKbAUW",
		"rocketfield9cxc2wvd": 0,
		"rocketfield9xa0o3nq": "WZ3sR6",
		"rocketfielda28fg0oj": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfielda40b2sfg": 0,
		"rocketfieldaax9wgte": [
			{}
		],
		"rocketfieldaenrumcr": "Uo3MEg",
		"rocketfieldbdvhqhgd": 0,
		"rocketfieldbmhsqopn": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldbp7q7pbn": 0,
		"rocketfieldbtde7csg": 0,
		"rocketfieldbtndlwtx": 0,
		"rocketfieldbxvy7aci": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldbzxrevrq": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldc04gzmja": 0,
		"rocketfieldcfdrg1gv": 0,
		"rocketfieldcfzmni5r": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldcjngz1hr": false,
		"rocketfieldd9wodnig": false,
		"rocketfielddiucwg95": 0,
		"rocketfielddiwd4pdj": 0,
		"rocketfielddpma6rxc": [
			{}
		],
		"rocketfielddpydb2ts": "rocket_mCQCvo20",
		"rocketfielde2kkcgrh": 0,
		"rocketfieldeixka2g7": 0,
		"rocketfieldeyincu1n": false,
		"rocketfieldeyw5e4sm": 0,
		"rocketfieldf0mrcm8q": [
			{}
		],
		"rocketfieldf1zopnib": 0,
		"rocketfieldfd8noctx": false,
		"rocketfieldfvaoecwo": false,
		"rocketfieldgcjnl61d": 0,
		"rocketfieldgkraobgl": 0,
		"rocketfieldh5kqjhzc": 0,
		"rocketfieldhx9vm4pc": false,
		"rocketfieldi3yadn4o": false,
		"rocketfieldiuoszzbg": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldivotdorp": "rocket_LfKMcWj5",
		"rocketfieldj8zkfsym": [
			{}
		],
		"rocketfieldjbpbuedw": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldjiar3e0a": "rocket_12IRzenM",
		"rocketfieldjj5vb0lk": 0,
		"rocketfieldkethuvyk": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldkpgyu158": [
			{}
		],
		"rocketfieldkun3mu2u": false,
		"rocketfieldl9vibxon": 0,
		"rocketfieldlyefflpk": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldmc5sbbxx": 0,
		"rocketfieldmnuezx1q": "rocket_bU5TjVJf",
		"rocketfieldmsxznc2y": 0,
		"rocketfieldnlyjpp21": false,
		"rocketfieldnqjoehxl": [
			{}
		],
		"rocketfieldo1yxp4dy": [
			{}
		],
		"rocketfieldo4zg2bva": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldobcuclor": 0,
		"rocketfieldohqjmx5w": false,
		"rocketfieldoizbgs9u": 0,
		"rocketfieldoobhwdtf": 0,
		"rocketfieldooiszo3v": false,
		"rocketfieldoq4ib3rq": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldoupkddj1": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldoz7n7gdi": false,
		"rocketfieldphyivfgh": "rocket_vvOoi235",
		"rocketfieldpn5nx1qc": 0,
		"rocketfieldppnjqnl3": 0,
		"rocketfieldpqkofav0": 0,
		"rocketfieldpsjrp4kv": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldptulavso": false,
		"rocketfieldpufesh2i": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldpx6wjuum": "rocket_5ryg2EXl",
		"rocketfieldqbd6s83a": false,
		"rocketfieldqe6qneof": false,
		"rocketfieldqkco0yde": [
			{}
		],
		"rocketfieldqku2kt7j": "rocket_8lraojiF",
		"rocketfieldqp0o4lmh": "rocket_BlnkYAhj",
		"rocketfieldqub0kxf8": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldqyeq7xpv": "rocket_Sj6ZQfYt",
		"rocketfieldrbxb2vfr": 0,
		"rocketfieldrhbldnmx": 0,
		"rocketfieldrqskwjv8": [
			{}
		],
		"rocketfieldsbwfoqdv": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldsiqptqqu": 0,
		"rocketfieldstsfbljv": "option_2lPBa2b4",
		"rocketfieldt5u0tvi2": 0,
		"rocketfieldtb9lekl5": 0,
		"rocketfieldtbazi7yi": false,
		"rocketfieldthprm0ui": false,
		"rocketfieldthtty9nn": false,
		"rocketfieldtzpheljw": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldua8dwttq": 0,
		"rocketfieldudib0zul": "rocket_P0vSojZn",
		"rocketfielduo7lgqj9": 0,
		"rocketfieldurfk9syh": "OnushD",
		"rocketfieldv2iglhei": "ATGQkF",
		"rocketfieldvh1ydrmm": "option_PKIbNz9h",
		"rocketfieldvi5jxbxt": 0,
		"rocketfieldvsehzb8s": [
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		"rocketfieldvx1mztgq": 0,
		"rocketfieldwawulkzu": false,
		"rocketfieldwl53df56": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldwnzdgwsa": 0,
		"rocketfieldwxyx6ugg": 0,
		"rocketfieldwyw5iw48": "rocket_0xYBncbK",
		"rocketfieldxf0uuduk": 0,
		"rocketfieldxkevyilp": 0,
		"rocketfieldxrbpjhnc": [
			{}
		],
		"rocketfieldxsd42019": 0,
		"rocketfieldxtmm8ix9": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
			"totalDuration": 0
		},
		"rocketfieldxw7hsi6s": 0,
		"rocketfieldxyqyxhpn": 0,
		"rocketfieldyfutodrw": false,
		"rocketfieldym2kvwjh": {
			"accumulatedPause": 0,
			"breachTriggered": false,
			"dueDate": "0001-01-01T00:00:00Z",
			"endDate": "0001-01-01T00:00:00Z",
			"lastPauseDate": "0001-01-01T00:00:00Z",
			"runStatus": "idle",
			"sla": 1,
			"slaStatus": -1,
			"startDate": "0001-01-01T00:00:00Z",
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}

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