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Jira Data Center Jira Data Center

Jira Service Management Data Center is an enterprise ITSM solution that empowers teams to collaborate at high-velocity, so they can meet their security and compliance needs while delivering great service at scale.

info

This integration is based on Jira Data Center version 9.4.11

Creating a Jira Data Center connection​

Create the connection by using one of the following methods:

Using Username & Password​

To create the connection you need:

  • A Data Center Host URL
  • A Username
  • A Password

Creating your connection​

  1. In the Blink platform, navigate to the Connections page > Add connection. A New Connection dialog box opens displaying icons of external service providers available.
  2. Select the Jira Data Center icon. A dialog box with name of the connection and connection methods appear.
  3. (Optional) Edit the name of the connection. At a later stage you cannot edit the name.
  4. Select Username & Password as the method to create the connection.
  5. Fill in the parameters:
    • The Data Center Host URL
    • The Username
    • The Password
  6. (Optional) Click Test Connection to test it.
  7. Click Create connection. The new connection appears on the Connections page.

Using API Token​

To create the connection you need:

  • A Data Center Host URL
  • An API Token

Obtaining the credentials​

  1. Navigate to your Jira Data Center instance

  2. On the top right side, click on your profile picture and click Profile

    Click Profile

  3. On the left side, click Personal Access Tokens

    Click Personal Access Tokens

  4. On the top right side, click Create Token

    Create Token

  5. Fill in the parameters and click Create

    Fill In Create Token Parameters

  6. Copy your API token

    Copy API Token

Creating your connection​

  1. In the Blink platform, navigate to the Connections page > Add connection. A New Connection dialog box opens displaying icons of external service providers available.
  2. Select the Jira Data Center icon. A dialog box with name of the connection and connection methods appear.
  3. (Optional) Edit the name of the connection. At a later stage you cannot edit the name.
  4. Select API Token as the method to create the connection.
  5. Fill in the parameters:
    • The Data Center Host URL
    • The API Token
  6. (Optional) Click Test Connection to test it.
  7. Click Create connection. The new connection appears on the Connections page.