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Creating a Cyware CTIX connection​

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Using API Token​

To create the connection you need:

  • An API Address
  • An Access ID
  • A Secret Key

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Obtaining the credentials​

  1. Go to Administration > Integration Management.
  2. Under Third Party Developers, click on CTIX Integrators.
  3. Click Add New.

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Creating your connection​

  1. In the Blink platform, navigate to the Connections page > Add connection. A New Connection dialog box opens displaying icons of external service providers available.

  2. Select the Cyware CTIX icon. A dialog box with name of the connection and connection methods appear.

  3. (Optional) Edit the name of the connection. At a later stage you cannot edit the name.

  4. Select API Token as the method to create the connection.

  5. Fill in the parameters:

    • The API Address
    • The Access ID
    • The Secret Key

  6. (Optional) Click Test Connection to test it.

  7. Click Create connection. The new connection appears on the Connections page.

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