Create Case - BlinkOps Documentation

Create a new business object record.

External DocumentationTo learn more, visit the Cherwell documentation.

Basic Parameters

Parameter	Description
Business Object ID	The ID of the business object type. Can be obtained from the `List Business Objects` action.
Fields	The fields to set on the new record, as a JSON array. For more information on fields refer to Cherwell documentation. For example: `[ { “name”: “ShortDescription”, “value”: “Cannot access VPN”, “dirty”: true } ]`

Advanced Parameters

Parameter	Description
Business Object Public ID	The public ID of an existing record to base the new record on.
Business Object Record ID	The internal record ID of an existing record to base the new record on.
Cache Key	The key of the cache of a saved object.
Cache Scope	Select the scope of the `Cache Key`.
Language	The culture code to localize the response with.
Locale	The locale to localize the response with.
Persist	Select to save the record. When not selected, the record is only validated.

Example Output

{
	"notificationTriggers": [
		{
			"sourceId": "sourceId",
			"sourceType": "sourceType",
			"sourceChange": "sourceChange",
			"key": "key"
		},
		{
			"sourceId": "sourceId",
			"sourceType": "sourceType",
			"sourceChange": "sourceChange",
			"key": "key"
		}
	],
	"busObPublicId": "busObPublicId",
	"cacheKey": "cacheKey",
	"errorMessage": "errorMessage",
	"errorCode": "errorCode",
	"hasError": true,
	"busObRecId": "busObRecId",
	"fieldValidationErrors": [
		{
			"errorCode": "errorCode",
			"error": "error",
			"fieldId": "fieldId"
		},
		{
			"errorCode": "errorCode",
			"error": "error",
			"fieldId": "fieldId"
		}
	],
	"httpStatusCode": "Continue"
}

Workflow Library Example

Create Case with Cherwell and Send Results Via Email

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