Create a New Case
To create your first Blink case, follow this step-by-step guide:
In your selected workspace, navigate to the sidebar and select the Cases option.
Navigate to the top-right corner and click the New Case button.
- Fill in all the necessary fields and then select the Add Record button in the bottom-right corner.
| Parameter | Description |
|---|---|
| Name | The name of the Case. |
| Severity | The severity rank of your Case. It can be: Low, Medium, High or Critical. |
| Status | The Case's Status |
| Case Type | The type of case. |
| Summary | A brief summary of the case. |
| Case Manager | The email address of the user who created the case. |
| Tags | Tags linked to the case. |
| SLA | The duration of time within which a task pertaining to the case must be completed before the SLA time period is reached. |
| Collaborators | Users who collaborate on the case |
| Vendors | The vendor associated with the Case |
| Overview | An overview of the Case. |
| Mitre Attack | A MITRE ATTACK method or strategy used in the attack. This helps categorize and understand the attack better. For more information about the MITRE ATTACK feature , click here |
