> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Ticket Comment

Create a comment on a ticket.

<Note>
  External Documentation

  To learn more, visit the [Zoho Desk documentation](https://desk.zoho.com/DeskAPIDocument#TicketsComments#TicketsComments_Createticketcomment).
</Note>

## Parameters

<div className="integrations-table">
  | Parameter      | Description                                                                                                                                                                                          |
  | -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
  | Attachment IDs | A comma-separated list of attachment IDs to associate with the comment.<br /><br />For more information, see [Zoho Uploads documentation](https://desk.zoho.com/DeskAPIDocument#Uploads).            |
  | Content        | The content of the comment.<br /><br />**Notes:**<br />\* To mention an agent, use the format `zsu[@user:{zuid}]zsu`.<br />\* To mention a team, use the format `zsu[@team:{teamId}_{teamName}]zsu`. |
  | Is Public      | When selected, the comment is public. Otherwise, it is a private comment.                                                                                                                            |
  | Ticket ID      | The ID of the ticket.<br /><br />Can be obtained from the `List Tickets` action.                                                                                                                     |
</div>

## Example Output

```json theme={"dark"}
{
	"modifiedTime": null,
	"attachments": [
		{
			"size": "12734",
			"name": "Attachment.png",
			"id": "4000000008892",
			"href": "https://desk.zoho.com/api/v1/tickets/4000000528005/comments/4000000529001/attachments/4000000008892/content"
		}
	],
	"commentedTime": "2017-01-24T14:06:58.193Z",
	"isPublic": true,
	"id": "4000000529001",
	"contentType": "html",
	"content": "zsu[@user:11550965]zsu Please fix this ASAP",
	"commenterId": "4000000008692",
	"commenter": {
		"firstName": "Jade",
		"lastName": "Tywin",
		"photoURL": "https://desk.zoho.com/api/v1/agents/4000000008692/photo?orgId=292828",
		"name": "Jade Tywin",
		"roleName": "LightAgent",
		"type": "AGENT",
		"email": "jade12tywin@zylker.com"
	}
}
```

## Workflow Library Example

[Create Ticket Comment with Zoho Desk and Send Results Via Email](https://library.blinkops.com/workflows/create-ticket-comment-with-zoho-desk-and-send-results-via-email)

<div className="iframe-wrapper">
  <div className="iframe-media">
    <img src="https://mintcdn.com/blinkops-2/ojHYuDeYX5FWuN8a/img/Icons/play-box.svg?fit=max&auto=format&n=ojHYuDeYX5FWuN8a&q=85&s=b8af968e71438a9499c3223c9bd29fb2" alt="Workflow Library" width="16" height="16" data-path="img/Icons/play-box.svg" />

    Preview this Workflow on desktop
  </div>

  <iframe className="iframe" src="https://library.blinkops.com/workflows/create-ticket-comment-with-zoho-desk-and-send-results-via-email/canvas" />
</div>