> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Incident

Create new incident.

## Basic Parameters

<div className="integrations-table">
  | Parameter       | Description                                                                                    |
  | --------------- | ---------------------------------------------------------------------------------------------- |
  | Assignee Email  | The email address of the specific user assigned to the incident.                               |
  | Category Name   | The name of the primary classification for the incident to categorize the issue.               |
  | Description     | A detailed explanation of the incident, including any relevant context or steps already taken. |
  | Incident Due At | The target date by which the incident is expected to be resolved.                              |
  | Incident Name   | A concise title or subject line summarizing the incident.                                      |
  | Priority        | The priority of the incident.                                                                  |
</div>

## Advanced Parameters

<div className="integrations-table">
  | Parameter              | Description                                                                  |
  | ---------------------- | ---------------------------------------------------------------------------- |
  | Incident Department ID | The ID of the department. Can be obtained via the `List Departments` action. |
  | Incident Site ID       | The ID of the site. Can be obtained via the `List Sites` action.             |
</div>

## Example Output

```json theme={"dark"}
{
	"incident": {
		"assignee": {
			"avatar": {
				"color": "#fd4165",
				"initials": "JD",
				"type": "initials"
			},
			"email": "john.doe@email.com",
			"group_id": "1",
			"id": "1",
			"is_user": "true",
			"name": "John Doe"
		},
		"category": {
			"default_assignee_id": "1",
			"default_tags": "tagA, tagB",
			"id": "10000",
			"name": "Facilities",
			"parent_id": "null"
		},
		"cc": [
			"jane.doe@email.com"
		],
		"changes": [
			{
				"href": "https://mydomain.com/changes/100",
				"id": "100"
			}
		],
		"configuration_items": [
			{
				"href": "https://mydomain.com/configuration_items/100",
				"id": "100"
			}
		],
		"custom_fields_values": [
			{
				"custom_field_id": "1",
				"id": "10",
				"name": "Text custom field",
				"options": "",
				"type_name": "Text",
				"value": "content"
			},
			{
				"custom_field_id": "2",
				"id": "100",
				"name": "User custom field",
				"options": "",
				"type_name": "User",
				"user": {
					"email": "john.doe@email.com",
					"group_id": 1,
					"id": 1,
					"is_user": true,
					"name": "John Doe"
				},
				"value": "1"
			}
		],
		"department": {
			"default_assignee_id": "1",
			"description": "",
			"id": "1",
			"name": "Support"
		},
		"description": "description",
		"due_at": "2025-01-01T00:00:00.000+01:00",
		"id": "10000",
		"incidents": [
			{
				"href": "https://mydomain.com/incidents/100",
				"id": "100"
			}
		],
		"is_service_request": false,
		"name": "Incident Name",
		"number": "1000",
		"origin": "api",
		"priority": "High",
		"problems": [
			{
				"href": "https://mydomain.com/problems/100",
				"id": "100"
			}
		],
		"releases": [
			{
				"href": "https://mydomain.com/releases/100",
				"id": "100"
			}
		],
		"requester": {
			"account_id": "1",
			"avatar": {
				"color": "#fd4165",
				"initials": "JD",
				"type": "initials"
			},
			"disabled": false,
			"email": "john.doe@email.com",
			"id": "1",
			"name": "John Doe",
			"user_id": "1"
		},
		"site": {
			"description": "",
			"id": "1",
			"location": "AUS",
			"name": "Austin TX, USA",
			"time_zone": ""
		},
		"solutions": [
			{
				"href": "https://mydomain.com/solutions/100",
				"id": "100"
			}
		],
		"state": "New",
		"subcategory": {
			"default_assignee_id": "1",
			"default_tags": "",
			"id": "1000",
			"name": "Equipment",
			"parent_id": "10000"
		}
	}
}
```

## Workflow Library Example

[Create Incident with Solarwinds Service Desk and Send Results Via Email](https://library.blinkops.com/workflows/create-incident-with-solarwinds-service-desk-and-send-results-via-email)

<div className="iframe-wrapper">
  <div className="iframe-media">
    <img src="https://mintcdn.com/blinkops-2/ojHYuDeYX5FWuN8a/img/Icons/play-box.svg?fit=max&auto=format&n=ojHYuDeYX5FWuN8a&q=85&s=b8af968e71438a9499c3223c9bd29fb2" alt="Workflow Library" width="16" height="16" data-path="img/Icons/play-box.svg" />

    Preview this Workflow on desktop
  </div>

  <iframe className="iframe" src="https://library.blinkops.com/workflows/create-incident-with-solarwinds-service-desk-and-send-results-via-email/canvas" />
</div>