> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Incident

Returns an incident ticket of a ServiceNow instance.

<Note>
  External Documentation

  To learn more, visit the [ServiceNow documentation](https://developer.servicenow.com/dev.do#!/reference/api/vancouver/rest/c_TableAPI#table-GET?navFilter=table).
</Note>

## Basic Parameters

<div className="integrations-table">
  | Parameter  | Description                                           |
  | ---------- | ----------------------------------------------------- |
  | System ID  | The ID assigned to the record.                        |
  | Table Name | The name of the table, such as "incident" or "asset". |
</div>

## Advanced Parameters

<div className="integrations-table">
  | Parameter       | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
  | --------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
  | Display Value   | Determines the type of data returned, either the actual values from the database or the display values of the fields. <br />Display values are manipulated based on the actual value in the database and user or system settings and preferences.<br /><br /><br />Valid values:<br />  - true: Returns the display values for all fields.<br />  - false: Returns the actual values from the database.<br />  - all: Returns both actual and display values. |
  | Response Fields | Comma-separated list of fields to return in the response.                                                                                                                                                                                                                                                                                                                                                                                                     |
</div>

## Example Output

```json theme={"dark"}
{
	"result": {
		"short_description": "<string>",
		"sys_created_on": "<string>",
		"priority": "<string>",
		"assigned_to": "<string>"
	}
}
```

## Workflow Library Example

[Get Incident with Servicenow and Send Results Via Email](https://library.blinkops.com/workflows/get-incident-with-servicenow-and-send-results-via-email)

<div className="iframe-wrapper">
  <div className="iframe-media">
    <img src="https://mintcdn.com/blinkops-2/ojHYuDeYX5FWuN8a/img/Icons/play-box.svg?fit=max&auto=format&n=ojHYuDeYX5FWuN8a&q=85&s=b8af968e71438a9499c3223c9bd29fb2" alt="Workflow Library" width="16" height="16" data-path="img/Icons/play-box.svg" />

    Preview this Workflow on desktop
  </div>

  <iframe className="iframe" src="https://library.blinkops.com/workflows/get-incident-with-servicenow-and-send-results-via-email/canvas" />
</div>