> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# List Issues

Retrieve a list of issues within a specified time range.

**Note:** Maximum `10` requests per minute are allowed.

For more information about the required permissions refer to [Access Control](https://docs.usepylon.com/pylon-docs/customer-portal/access-control).

<Note>
  External Documentation

  To learn more, visit the [Pylon documentation](https://docs.usepylon.com/pylon-docs/developer/api/api-reference/issues#get-issues).
</Note>

## Parameters

<div className="integrations-table">
  | Parameter  | Description                                                                                                                                               |
  | ---------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- |
  | End Time   | The end of the time range to return issues.<br /><br />**Note:** The time range between `Start Time` and `End Time` must be `30` days or less.            |
  | Start Time | The beginning of the time range to return issues from.<br /><br />**Note:** The time range between `Start Time` and `End Time` must be `30` days or less. |
</div>

## Example Output

```json theme={"dark"}
{
	"data": [
		{
			"account": {
				"id": "text"
			},
			"assignee": {
				"email": "text",
				"id": "text"
			},
			"attachment_urls": [
				"text"
			],
			"author_unverified": true,
			"body_html": "text",
			"business_hours_first_response_seconds": 1,
			"business_hours_resolution_seconds": 1,
			"chat_widget_info": {
				"page_url": "text"
			},
			"created_at": "text",
			"csat_responses": [
				{
					"comment": "text",
					"score": 1
				}
			],
			"custom_fields": {
				"ANY_ADDITIONAL_PROPERTY": {
					"slug": "text",
					"value": "text",
					"values": [
						"text"
					]
				}
			},
			"customer_portal_visible": true,
			"external_issues": [
				{
					"external_id": "text",
					"link": "text",
					"source": "text"
				}
			],
			"first_response_seconds": 1,
			"first_response_time": "text",
			"id": "text",
			"latest_message_time": "text",
			"link": "text",
			"number": 1,
			"number_of_touches": 1,
			"requester": {
				"email": "text",
				"id": "text"
			},
			"resolution_seconds": 1,
			"resolution_time": "text",
			"slack": {
				"channel_id": "text",
				"message_ts": "text",
				"workspace_id": "text"
			},
			"snoozed_until_time": "text",
			"source": "slack",
			"state": "text",
			"tags": [
				"text"
			],
			"team": {
				"id": "text"
			},
			"title": "text",
			"type": "Conversation"
		}
	],
	"request_id": "text"
}
```

## Workflow Library Example

[List Issues with Pylon and Send Results Via Email](https://library.blinkops.com/workflows/list-issues-with-pylon-and-send-results-via-email)

<div className="iframe-wrapper">
  <div className="iframe-media">
    <img src="https://mintcdn.com/blinkops-2/ojHYuDeYX5FWuN8a/img/Icons/play-box.svg?fit=max&auto=format&n=ojHYuDeYX5FWuN8a&q=85&s=b8af968e71438a9499c3223c9bd29fb2" alt="Workflow Library" width="16" height="16" data-path="img/Icons/play-box.svg" />

    Preview this Workflow on desktop
  </div>

  <iframe className="iframe" src="https://library.blinkops.com/workflows/list-issues-with-pylon-and-send-results-via-email/canvas" />
</div>