> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Incident Details

Get incident details by its ID.

<Note>
  External Documentation

  To learn more, visit the [Oracle Service Cloud documentation](https://docs.oracle.com/en/cloud/saas/b2c-service/cxsvc/op-services-rest-connect-v1.4-incidents-id-get.html).
</Note>

## Basic Parameters

<div className="integrations-table">
  | Parameter           | Description                                                                                                                                                                                                                                                                                      |
  | ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
  | Application Context | The application context information to attach as `OSvC-CREST-Application-Context` request header. For more information, please refer to [Oracle documentation](https://docs.oracle.com/en/cloud/saas/b2c-service/cxsvc/c_osvc_custom_headers.html#CustomHeaders-12F270BF__concept-102-2DB1C328). |
  | Incident ID         | The ID of the incident to get details on.                                                                                                                                                                                                                                                        |
</div>

## Advanced Parameters

<div className="integrations-table">
  | Parameter          | Description                                                                                                                                                                                                                                                                                                                                                             |
  | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
  | Next Request After | The time (in milliseconds) that must elapse before subsequent API calls will be executed. This value will be attached as `osvc-crest-next-request-after` request header. For more information, please refer to [Oracle documentation](https://docs.oracle.com/en/cloud/saas/b2c-service/cxsvc/c_osvc_custom_headers.html#CustomHeaders-12F270BF__concept-136-12F2B577). |
</div>

## Example Output

```json theme={"dark"}
{
	"id": 67,
	"lookupName": "160128-000000",
	"createdTime": "2016-01-28T21:06:35.000Z",
	"updatedTime": "2016-01-28T21:06:35.000Z",
	"asset": null,
	"assignedTo": {
		"account": null,
		"staffGroup": null
	},
	"statusType": {
		"id": 1,
		"lookupName": "Unresolved"
	},
	"subject": "FishPhone not working",
	"threads": {
		"links": [
			{
				"rel": "self",
				"href": "https://crr-151101-sql-b217h.qb.lan/services/rest/connect/v1.4/incidents/67/threads"
			}
		]
	},
	"links": [
		{
			"rel": "self",
			"href": "https://crr-151101-sql-b217h.qb.lan/services/rest/connect/v1.4/incidents/67"
		},
		{
			"rel": "canonical",
			"href": "https://crr-151101-sql-b217h.qb.lan/services/rest/connect/v1.4/incidents/67"
		},
		{
			"rel": "describedby",
			"href": "https://crr-151101-sql-b217h.qb.lan/services/rest/connect/v1.4/metadata-catalog/incidents",
			"mediaType": "application/schema+json"
		}
	]
}
```

## Workflow Library Example

[Get Incident Details with Oracle Service Cloud and Send Results Via Email](https://library.blinkops.com/workflows/get-incident-details-with-oracle-service-cloud-and-send-results-via-email)

<div className="iframe-wrapper">
  <div className="iframe-media">
    <img src="https://mintcdn.com/blinkops-2/ojHYuDeYX5FWuN8a/img/Icons/play-box.svg?fit=max&auto=format&n=ojHYuDeYX5FWuN8a&q=85&s=b8af968e71438a9499c3223c9bd29fb2" alt="Workflow Library" width="16" height="16" data-path="img/Icons/play-box.svg" />

    Preview this Workflow on desktop
  </div>

  <iframe className="iframe" src="https://library.blinkops.com/workflows/get-incident-details-with-oracle-service-cloud-and-send-results-via-email/canvas" />
</div>