> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# List Ticket Types

List the ticket types configured in Halo ITSM.

> [!NOTE]
>
> External Documentation
>
> To learn more, visit the [Halo ITSM documentation](https://www.usehalo.com/swagger).

## Basic Parameters

| Parameter | Description |
| - | - |
| Client ID | The ID of the client to filter ticket types by. |
| Group ID | The ID of the ticket type group to filter by. |
| ITIL Type | The ITIL type to filter ticket types by, as an integer code. |
| Show Inactive | Select to include inactive ticket types in the response. |

## Advanced Parameters

| Parameter | Description |
| - | - |
| Access Control Level | The access control level to filter ticket types by. |
| Can Agents Select | Select to return only the ticket types that agents can select. |
| Can Create Only | Select to return only the ticket types the connected agent can create. |
| Can Edit Only | Select to return only the ticket types the connected agent can edit. |
| Can User Create | Select to return only the ticket types that end users can create. |
| Domain | Select the area to count tickets in. |
| Include Current | The ID of a ticket type to always include in the response, used with `Can Create Only` and `Can Edit Only`. |
| Include Mandatory Field Check | Select to include the mandatory field check in the response. |
| Outcome ID | The ID of the outcome to filter ticket types by. Can be obtained from the `List Outcomes` action. |
| Quick Time Dropdown Only | Select to return only the ticket types shown in the quick time dropdown. |
| Search Tickets | The ticket search term to filter ticket types by. |
| Show All | Select to return all ticket types, overriding ticket permissions. **Note**: Requires an admin agent. |
| Show Counts | Select to include the number of tickets for each ticket type in the response. |
| Sprints Only | Select to return only the ticket types that use sprints. |
| Ticket Area ID | The ID of the ticket area to count tickets in. |
| User Only | Select to return only the ticket types that end users can see. |
| View ID | The ID of the ticket view to count tickets in. |
| Viewable By Anonymous Users | Select to return only the ticket types that anonymous users can view. |

## Example Output

```json theme={"dark"}
[
	{
		"id": 0,
		"name": "string",
		"ticket_count": 0,
		"use": "string",
		"sequence": 0
	}
]
```

## Workflow Library Example

[List Ticket Types with Halo Itsm and Send Results Via Email](https://library.blinkops.com/workflows/list-ticket-types-with-halo-itsm-and-send-results-via-email)

![Workflow Library](https://mintcdn.com/blinkops-2/ojHYuDeYX5FWuN8a/img/Icons/play-box.svg?fit=max\&auto=format\&n=ojHYuDeYX5FWuN8a\&q=85\&s=b8af968e71438a9499c3223c9bd29fb2)

Preview this Workflow on desktop

[https://library.blinkops.com/workflows/list-ticket-types-with-halo-itsm-and-send-results-via-email/canvas](https://library.blinkops.com/workflows/list-ticket-types-with-halo-itsm-and-send-results-via-email/canvas)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.