> ## Documentation Index > Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt > Use this file to discover all available pages before exploring further. # Freshservice > Freshservice is Cloud-based ITSM software for your service desk with powerful automation tool to manage incidents, assets and more. ## Creating a Freshservice connection[​](#creating-a-freshservice-connection "Direct link to Creating a Freshservice connection") To create the connection you need: * An API token * A Freshservice URL ### Obtaining the credentials[​](#obtaining-the-credentials "Direct link to Obtaining the credentials") 1. Go to your profile settings from your Freshservice dashboard. Untitled 2. Underneath **Your API Key** click **I'm not a robot**. 3. Copy your API token Untitled ### Creating your connection[​](#creating-your-connection "Direct link to Creating your connection") 1. In the Blink platform, navigate to the **Connections** page > **Add connection**. A New Connection dialog box opens displaying icons of external service providers available. 2. Select the **Freshservice** icon. A dialog box with name of the connection and connection methods appear. 3. (Optional) Edit the name of the connection. At a later stage you cannot edit the name. 4. Select **API Key** as the method to create the connection. 5. Fill in the parameters: * The API token * The Freshservice URL 6. (Optional) Click **Test Connection** to test it. 7. Click **Create connection**. The new connection appears on the **Connections** page.