> ## Documentation Index > Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt > Use this file to discover all available pages before exploring further. # Create Incident Create a new incident. External Documentation To learn more, visit the [FireHydrant documentation](https://docs.firehydrant.com/reference/create_incident). ## Basic Parameters
| Parameter | Description | | ----------- | ------------------------------------------------------------------------------------------------------------------------ | | Alert IDs | A comma-separated list of alert IDs to associate to the new incident. Can be obtained by using the `List Alerts` action. | | Description | A description for the incident. | | Name | The name of the incident. | | Priority | The priority of the incident. | | Restricted | Select to restrict the incident. | | Severity | The severity of the incident. | | Summary | A summary of the incident. |
## Advanced Parameters
| Parameter | Description | | ------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Custom Fields | A JSON list of custom fields to set on the incident. | | Customer Impact Summary | A summary of the impact of the incident on the customer. | | External Links | External links related to the incident. | | Impacts | A JSON object representing a list of impacted infrastructure. | | Incident Type ID | The ID of the incident type. If provided, values that are not specified in this action will be copied from the incident type (if any). | | Milestones | JSON object that represents the milestones to set on an incident.

For example:

`[`
` {`
` "type": "",`
` "occurred_at": "2025-07-17T06:37:06Z"`
` },`
` {`
` "type": "",`
` "occurred_at": "2025-07-17T06:37:06Z"`
` }`
`]` | | Runbook IDs | A comma-separated list of runbook IDs to attach to the incident.

**Note**: Ignores any rules or conditions that control whether these runbooks are automatically attached. | | Severity Condition ID | The severity condition ID to assign to the incident. | | Severity Impact ID | The severity impact ID to assign to the incident. | | Skip Incident Type Values | If true, the incident type values will not be copied to the incident. | | Tag List | A comma-separated list of tags for the incident. | | Team IDs | A comma-separated list of team IDs to assign to the incident. |
## Example Output ```json theme={"dark"} { "id": "string", "name": "string", "created_at": "2025-07-16T07:45:18.135Z", "started_at": "2025-07-16T07:45:18.135Z", "discarded_at": "2025-07-16T07:45:18.135Z", "summary": "string", "customer_impact_summary": "string", "description": "string", "current_milestone": "string", "number": 0, "priority": "string", "severity": "string", "severity_color": "string", "severity_impact": "string", "severity_condition": "string", "tag_list": [ "string" ], "incident_type": { "id": "string", "name": "string" }, "severity_impact_object": { "id": "string", "name": "string", "type": "string", "affects_id": "string", "position": 0 }, "severity_condition_object": { "id": "string", "name": "string", "position": 0 }, "private_id": "string", "organization_id": "string", "milestones": [ { "id": "string", "type": "string", "duration": "string", "occurred_at": "2025-07-16T07:45:18.135Z", "created_at": "2025-07-16T07:45:18.135Z", "updated_at": "2025-07-16T07:45:18.135Z" } ], "lifecycle_phases": [ { "id": "string", "name": "string", "description": "string", "type": "string", "position": 0, "milestones": [ { "id": "string", "name": "string", "description": "string", "slug": "string", "position": 0, "occurred_at": "2025-07-16T07:45:18.135Z", "duration": "string", "updated_by": { "id": "string", "name": "string", "source": "string", "email": "string" }, "updated_at": "2025-07-16T07:45:18.135Z" } ] } ], "lifecycle_measurements": [ { "id": "string", "name": "string", "description": "string", "slug": "string", "starts_at_milestone": "string", "ends_at_milestone": "string", "value": "string", "calculated_at": "2025-07-16T07:45:18.135Z" } ], "active": true, "labels": {}, "role_assignments": [ { "id": "string", "status": "active", "created_at": "2025-07-16T07:45:18.135Z", "updated_at": "2025-07-16T07:45:18.135Z", "incident_role": { "id": "string", "name": "string", "summary": "string", "description": "string", "created_at": "2025-07-16T07:45:18.135Z", "updated_at": "2025-07-16T07:45:18.135Z", "discarded_at": "2025-07-16T07:45:18.135Z" }, "user": { "id": "string", "name": "string", "email": "string", "slack_user_id": "string", "slack_linked?": true, "created_at": "2025-07-16T07:45:18.135Z", "updated_at": "2025-07-16T07:45:18.135Z", "signals_enabled_notification_types": [ "string" ] } } ], "status_pages": [ { "id": "string", "url": "string", "external_id": "string", "name": "string", "display_name": "string", "integration": { "id": "string", "integration_name": "string", "integration_slug": "string", "display_name": "string", "created_at": "2025-07-16T07:45:18.135Z" } } ], "incident_url": "string", "private_status_page_url": "string", "organization": { "name": "string", "id": "string" }, "customers_impacted": 0, "monetary_impact": 0, "monetary_impact_cents": 0, "last_update": "string", "last_note": { "id": "string", "body": "string", "created_at": "2025-07-16T07:45:18.135Z", "status_pages": [ { "id": "string", "url": "string", "external_id": "string", "name": "string", "display_name": "string", "integration": { "id": "string", "integration_name": "string", "integration_slug": "string", "display_name": "string", "created_at": "2025-07-16T07:45:18.135Z" } } ], "conversations": [ { "id": "string", "resource_class": "string", "resource_id": "string", "field": "string", "comments_url": "string", "channel": { "name": "string" } } ] }, "report_id": "string", "ai_incident_summary": "string", "services": [ { "id": "string", "name": "string" } ], "environments": [ { "id": "string", "name": "string" } ], "functionalities": [ { "id": "string", "name": "string" } ], "channel_name": "string", "channel_reference": "string", "channel_id": "string", "channel_status": "string", "incident_tickets": [ { "id": "string", "summary": "string", "description": "string", "state": "open", "type": "incident", "assignees": [ { "id": "string", "name": "string", "source": "string", "email": "string" } ], "priority": { "id": "string", "name": "string", "position": 0, "created_at": "2025-07-16T07:45:18.135Z", "updated_at": "2025-07-16T07:45:18.135Z" }, "created_by": { "id": "string", "name": "string", "source": "string", "email": "string" }, "attachments": [ {} ], "created_at": "2025-07-16T07:45:18.135Z", "updated_at": "2025-07-16T07:45:18.135Z", "tag_list": [ "string" ], "incident_id": "string", "incident_name": "string", "incident_current_milestone": "string", "task_id": "string", "due_at": "2025-07-16T07:45:18.135Z", "sync_error_message": "string", "link": { "id": "string", "type": "string", "display_text": "string", "href_url": "string", "icon_url": "string", "editable": true, "deletable": true } } ], "ticket": { "id": "string", "summary": "string", "description": "string", "state": "open", "type": "incident", "assignees": [ { "id": "string", "name": "string", "source": "string", "email": "string" } ], "priority": { "id": "string", "name": "string", "position": 0, "created_at": "2025-07-16T07:45:18.135Z", "updated_at": "2025-07-16T07:45:18.135Z" }, "created_by": { "id": "string", "name": "string", "source": "string", "email": "string" }, "attachments": [ {} ], "created_at": "2025-07-16T07:45:18.135Z", "updated_at": "2025-07-16T07:45:18.135Z", "tag_list": [ "string" ], "incident_id": "string", "incident_name": "string", "incident_current_milestone": "string", "task_id": "string", "due_at": "2025-07-16T07:45:18.135Z", "sync_error_message": "string", "link": { "id": "string", "type": "string", "display_text": "string", "href_url": "string", "icon_url": "string", "editable": true, "deletable": true } }, "impacts": [ { "id": "string", "type": "customer", "impact": { "id": "string", "name": "string" }, "condition": { "id": "string", "name": "string", "position": 0 }, "conversations": [ { "id": "string", "resource_class": "string", "resource_id": "string", "field": "string", "comments_url": "string", "channel": { "name": "string" } } ] } ], "conference_bridges": [ { "id": "string", "attachments": [ {} ], "has_translated_transcripts": true, "language_codes": [ "string" ], "transcription_status": "string", "transcription_sub_code": "string" } ], "incident_channels": [ { "id": "string", "name": "string", "source": "string", "source_name": "string", "source_id": "string", "url": "string", "icon_url": "string", "status": "string" } ], "retro_exports": [ {} ], "created_by": { "id": "string", "name": "string", "source": "string", "email": "string" }, "context_object": { "object_type": "string", "object_id": "string", "context_tag": "string", "context_description": "string" }, "team_assignments": [ { "id": "string", "status": "string", "created_at": "2025-07-16T07:45:18.135Z", "updated_at": "2025-07-16T07:45:18.135Z", "team": { "id": "string", "name": "string", "description": "string", "slug": "string", "created_at": "2025-07-16T07:45:18.135Z", "updated_at": "2025-07-16T07:45:18.135Z", "signals_ical_url": "string", "created_by": { "id": "string", "name": "string", "source": "string", "email": "string" }, "in_support_hours": true } } ], "conversations": [ { "id": "string", "resource_class": "string", "resource_id": "string", "field": "string", "comments_url": "string", "channel": { "name": "string" } } ], "custom_fields": [ { "name": "string", "value_type": "string", "display_name": "string", "description": "string", "slug": "string", "field_id": "string", "value_array": [ "string" ], "value_string": "string", "value": "string" } ], "field_requirements": [ { "field_id": "string", "required_at_milestone_id": "string" } ] } ``` ## Workflow Library Example [Create Incident with Firehydrant and Send Results Via Email](https://library.blinkops.com/workflows/create-incident-with-firehydrant-and-send-results-via-email)
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