> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Problem

Gets the properties of the specified problem.

## Basic Parameters

<div className="integrations-table">
  | Parameter  | Description                     |
  | ---------- | ------------------------------- |
  | Problem ID | The ID of the required problem. |
</div>

## Advanced Parameters

<div className="integrations-table">
  | Parameter | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
  | --------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
  | Fields    | A list of additional problem properties you can add to the response. <br /><br />The following properties are available (all other properties are always included and you can't remove them from the response): <br /><br />\* `evidenceDetails`: The details of the root cause.<br />\* `impactAnalysis`: The impact analysis of the problem on other entities/users.<br />\* `recentComments`: A list of the most recent comments to the problem.<br /><br />To add properties, specify them as a comma-separated list (for example, `evidenceDetails,impactAnalysis`). |
</div>

## Example Output

```json theme={"dark"}
{
	"affectedEntities": [
		{
			"entityId": {
				"id": "The ID of the entity.",
				"type": "The type of the entity."
			},
			"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
		}
	],
	"displayId": "The display ID of the problem.",
	"endTime": 0,
	"entityTags": [
		{
			"context": "The origin of the tag, such as AWS or Cloud Foundry. \n\n Custom tags use the `CONTEXTLESS` value.",
			"key": "The key of the tag.",
			"stringRepresentation": "The string representation of the tag.",
			"value": "The value of the tag."
		}
	],
	"evidenceDetails": {
		"details": [
			{
				"displayName": "The display name of the evidence.",
				"entity": {
					"entityId": {
						"id": "The ID of the entity.",
						"type": "The type of the entity."
					},
					"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
				},
				"evidenceType": "Defines the actual set of fields depending on the value. See one of the following objects: \n\n* `EVENT` -\u003e EventEvidence \n* `METRIC` -\u003e MetricEvidence \n* `TRANSACTIONAL` -\u003e TransactionalEvidence \n* `MAINTENANCE_WINDOW` -\u003e MaintenanceWindowEvidence \n* `AVAILABILITY_EVIDENCE` -\u003e AvailabilityEvidence \n",
				"groupingEntity": {
					"entityId": {
						"id": "The ID of the entity.",
						"type": "The type of the entity."
					},
					"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
				},
				"rootCauseRelevant": false,
				"startTime": 0
			}
		],
		"totalCount": 0
	},
	"impactAnalysis": {
		"impacts": [
			{
				"estimatedAffectedUsers": 0,
				"impactType": "Defines the actual set of fields depending on the value. See one of the following objects: \n\n* `SERVICE` -\u003e ServiceImpact \n* `APPLICATION` -\u003e ApplicationImpact \n* `MOBILE` -\u003e MobileImpact \n* `CUSTOM_APPLICATION` -\u003e CustomApplicationImpact \n",
				"impactedEntity": {
					"entityId": {
						"id": "The ID of the entity.",
						"type": "The type of the entity."
					},
					"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
				}
			}
		]
	},
	"impactLevel": "The impact level of the problem. It shows what is affected by the problem.",
	"impactedEntities": [
		{
			"entityId": {
				"id": "The ID of the entity.",
				"type": "The type of the entity."
			},
			"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
		}
	],
	"linkedProblemInfo": {
		"displayId": "The display ID of the problem.",
		"problemId": "The ID of the problem."
	},
	"managementZones": [
		{
			"id": "The ID of the management zone.",
			"name": "The name of the management zone."
		}
	],
	"problemFilters": [
		{
			"id": "The ID of the alerting profile.",
			"name": "The name of the alerting profile."
		}
	],
	"problemId": "The ID of the problem.",
	"recentComments": {
		"comments": [
			{
				"authorName": "The user who wrote the comment.",
				"content": "The text of the comment.",
				"context": "The context of the comment.",
				"createdAtTimestamp": 0,
				"id": "The ID of the comment."
			}
		],
		"nextPageKey": "AQAAABQBAAAABQ==",
		"pageSize": 0,
		"totalCount": 0
	},
	"rootCauseEntity": {
		"entityId": {
			"id": "The ID of the entity.",
			"type": "The type of the entity."
		},
		"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
	},
	"severityLevel": "The severity of the problem.",
	"startTime": 0,
	"status": "The status of the problem.",
	"title": "The name of the problem, displayed in the UI."
}
```

## Workflow Library Example

[Get Problem with Dynatrace and Send Results Via Email](https://library.blinkops.com/workflows/get-problem-with-dynatrace-and-send-results-via-email)

<div className="iframe-wrapper">
  <div className="iframe-media">
    <img src="https://mintcdn.com/blinkops-2/ojHYuDeYX5FWuN8a/img/Icons/play-box.svg?fit=max&auto=format&n=ojHYuDeYX5FWuN8a&q=85&s=b8af968e71438a9499c3223c9bd29fb2" alt="Workflow Library" width="16" height="16" data-path="img/Icons/play-box.svg" />

    Preview this Workflow on desktop
  </div>

  <iframe className="iframe" src="https://library.blinkops.com/workflows/get-problem-with-dynatrace-and-send-results-via-email/canvas" />
</div>