> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send Survey Action

Create or update a person and schedule a survey email.

<Note>
  External Documentation

  To learn more, visit the [Delighted documentation](https://app.delighted.com/docs/api/sending-to-people).
</Note>

## Basic Parameters

<div className="integrations-table">
  | Parameter    | Description                                                                                                                                                                                     |
  | ------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
  | Channel      | The survey channel, specify `sms` and provide a Phone Number to have the survey request sent via SMS. Specify `email`, and provide an E-Mail address to have the survey request sent via email. |
  | Email        | Email of the person. Can be obtained by using the `List People` action.                                                                                                                         |
  | Name         | The name of the person to send the action to. Can be obtained by using the `List People` action.                                                                                                |
  | Phone Number | Phone number of the person.<br />The phone number format must be E.164 (e.g. `+17132746524`).                                                                                                   |
</div>

## Advanced Parameters

<div className="integrations-table">
  | Parameter           | Description                                                                                                                                                           |
  | ------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
  | Delay               | The amount of seconds to wait before sending the survey email.                                                                                                        |
  | Email Update        | The user's new email. Send the user's old email via the `Email` parameter.                                                                                            |
  | Last Sent At        | Manually set the time a person was most recently sent a survey. This value will be considered by the survey throttling system.                                        |
  | Phone Number Update | The user's new phone number. Send the user's old phone number via the 'Phone Number' parameter.                                                                       |
  | Properties          | Custom properties to associate with the survey.<br />For more information refer to [Delighted's documentation](https://app.delighted.com/docs/api/sending-to-people). |
  | Send                | Set to false if you do not want to send a survey email.                                                                                                               |
</div>

## Example Output

```json theme={"dark"}
{
	"id": "<string>",
	"name": "<string>",
	"email": "<string>",
	"survey_scheduled_at": 1844445556,
	"properties": {
		"AFA": "<string>",
		"Android Version": "<string>",
		"CB fee": "<string>",
		"CMPU decile": "<string>",
		"Cover Status": "<string>",
		"Created at": "2018-10-09T06:21:15.963+00:00",
		"OS": "<string>",
		"Power User?": "<string>",
		"Tier": "<string>",
		"iOS Version": "<string>",
		"last support ticket": "2024-10-18T05:36:17.192+00:00",
		"signed up": "2018-10-09T06:21:15.000+00:00",
		"Delighted Source": "<string>"
	}
}
```

## Workflow Library Example

[Send Survey Action with Delighted and Send Results Via Email](https://library.blinkops.com/workflows/send-survey-action-with-delighted-and-send-results-via-email)

<div className="iframe-wrapper">
  <div className="iframe-media">
    <img src="https://mintcdn.com/blinkops-2/ojHYuDeYX5FWuN8a/img/Icons/play-box.svg?fit=max&auto=format&n=ojHYuDeYX5FWuN8a&q=85&s=b8af968e71438a9499c3223c9bd29fb2" alt="Workflow Library" width="16" height="16" data-path="img/Icons/play-box.svg" />

    Preview this Workflow on desktop
  </div>

  <iframe className="iframe" src="https://library.blinkops.com/workflows/send-survey-action-with-delighted-and-send-results-via-email/canvas" />
</div>